Question 1

How is this different from apps that sell 100+ blood tests?

Accepted Answer

Many health apps sell the same 100+ blood tests to almost every adult, then show one simple score — for example a “biological age.” Official screening guidance picks which tests you need and when to repeat them. Findings follows that guidance for your risks instead. We do not sell blood tests, so we have no reason to make your list longer than guidance supports. You arrange your blood draw at any lab worldwide. Membership is software only.

Question 2

Is this a medical diagnosis tool?

Accepted Answer

No. Findings is health intelligence for personal organisation — a living plan from peer-reviewed guidance, your profile, and labs when you add them. It helps you prepare for clinician conversations. It does not diagnose, prescribe, or replace medical care.

Question 3

Can I use this in a medical emergency?

Accepted Answer

No. If you think you may have a medical emergency, call your local emergency number immediately. This is for education and personal organisation between routine care, not triage.

Question 4

Can I try it for free?

Accepted Answer

Yes. Eligible new members get a 7-day free trial with full membership — your personalized health plan, lab uploads and trends, review timing, and AI insight. Explore at your own pace; we hope a week is enough to see how clarity compounds across years, not just one panel. A payment method is required at sign-up; cancel before the trial ends and you will not be charged. After the trial, membership continues at $99.99/year unless you cancel. Trial eligibility may vary by platform, region, or prior subscription history.

Question 5

Are blood tests included in membership?

Accepted Answer

No. Membership is software only ($99.99/year) — your health plan, lab history, trends, and reminders. We do not sell blood tests, so we have no reason to make your list longer than guidance supports. Arrange draws at any lab worldwide and upload PDFs or photos; we extract 400+ biomarkers with dual ranges and trends.

Question 6

How is this different from ChatGPT?

Accepted Answer

ChatGPT explains one report in a chat. Findings keeps structured history, a living plan from your profile and published guidance, and review topics that update when your life or labs change. AI draws on that data with citations — for education only. It can be wrong; verify with your clinician.

Question 7

Which countries and guidelines does the plan use?

Accepted Answer

Findings matches published screening and review guidance to your profile and country — including US (USPSTF, ACIP), UK (NICE), EU (ESC and related sources), France (HAS), Korea (NHIS), and more. When major recommendations update, your plan can show what changed so you can revisit topics with your clinician. It is educational organisation, not a screening order.

Question 8

Can I import clinical records or genetics?

Accepted Answer

Yes, both are optional. FHIR JSON exports from Apple Health records or patient portals can backfill vaccines and visit history after you confirm each row. Consumer raw genetics files (tab-separated exports) can surface a small set of educational discussion topics with citations — not a laboratory genotype, risk score, or diagnosis. Neither replaces tests ordered by your clinician.

Question 9

Which lab formats do you support?

Accepted Answer

PDFs and images from any laboratory: Quest, LabCorp, NHS, Synlab, Medicover, private clinics, and labs in other countries and languages. OCR extracts values, matches them against our catalog, normalises units to your preference, and records assay method where detectable. You confirm extractions before anything is saved. Unusual layouts or rare test names may need a manual correction.

Question 10

How are optimal ranges different from clinical reference ranges?

Accepted Answer

Reference ranges on your printout flag population extremes. Optimal ranges in our catalog are tighter intervals linked to published sources: the zone associated with lower long-term risk in prospective data, not merely "not flagged abnormal." Example: clinical LDL-C may read as fine up to ~3.0 mmol/L in some labs; cardiovascular literature often discusses lower targets for some profiles. We show both side by side with sources attached. Sex, age, and assay method adjust which range row applies where we have seeded them.

Question 11

How is my data stored and who can see it?

Accepted Answer

Encrypted in transit and at rest. We do not sell your data or use it to train AI models. Delete your account anytime. Export your profile anytime; full lab export requires membership. Lab report files are processed for OCR and removed from storage after successful extraction; uploads that never finish processing are purged within 6 hours. Consumer genetics raw files are parsed once and not kept after review. Extracted biomarker values and account data remain under your authentication, protected by row-level security. Full lab export (CSV/PDF) is available in settings with an active membership.

Question 12

I am on long-term medication. Does that affect my ranges?

Accepted Answer

Yes, and where the literature supports it, we surface it. Log active medications in your profile and Findings includes lab-monitoring context from our medication effect templates: LDL trajectory on statins, B12 on metformin, resting heart rate on beta blockers, and similar, each with citations you can open. This is monitoring education for discussion with your prescriber, not a drug interaction checker or dosing advice.

Question 13

Can I track results over time if I test at different labs?

Accepted Answer

Yes. Values normalise to one canonical unit per biomarker so trend charts stay comparable when you switch labs, countries, or unit systems. Where assay method affects interpretation, we prefer method-matched range rows when they exist in the catalog. We do not treat every result as interchangeable without that context.

Question 14

How does review timing work?

Accepted Answer

Findings matches published guidance to your profile and lab history — what to review and optional reminders. When values or your life changes, the picture updates. When stable, routine reviews from guidelines still surface. Your clinician has final say.

Question 15

How accurate is the AI?

Accepted Answer

Automated summaries, OCR, and genetics parsing can be wrong or outdated. They are for education and appointment preparation only — not medical advice. Confirm extractions against your original report and important conclusions with your clinician before acting on them.

SaaS Software for Health Intelligence